Guest post by Homer Nielsen
My mom’s cousin lives in Torrance, California, a city in Los Angeles County, south of the city of Los Angeles. It is a beautiful small town with gorgeous views of the Pacific Ocean. My mom had not seen her cousin in more than forty years when I decided it was way past time. Mom was reluctant to board a plane since she had not flown but once in the last forty years and that was with me and other females in our family when we took a girl trip to Chicago, Illinois ten years ago. She was nervous then too and swore she would never fly again. But she flew again and it was fine. She and her cousin, Nancy, hugged and cried for thirty minutes. When we finally settled and started talking, she indicated that she wanted to change television service providers but had not had anyone to discuss it with and she could not call because she could not hear very well. I picked up the phone and calledTVByDirectand got all her questions answered and placed the order for her and it was all taken care of before my mom and I left town.